Skip to main content

Effective October 14, 2011


Your privacy is important to us. Please take a moment to read the following policy, which describes our practices for the collection and use of personally identifiable information on this site. Sites that are linked to our site may have different policies; please review the privacy policy notices on those sites for details.
We do not collect personally identifiable information about you on this site without your knowledge. The types of personally identifiable information may include your name, contact information such as e-mail and mailing address, credit card information and other personally identifiable information that you willingly provide. This information will only be used to process your requests, such as for access to the RIAA shipment database, for internal purposes, such as to improve our website and services, and for any other purposes indicated on this site. Except as discussed in the following paragraph, we do not share personally identifiable information with anyone outside of the RIAA, its affiliates, contractors, service providers, partners and successors.
To the extent required or permitted by law, we may use and disclose personally identifiable information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. We may also use your personally identifiable information to protect our rights or property, our website or its users. In the event we believe that you have violated the terms for RIAA Shipment Data usage, we also may use and disclose your personally identifiable information in investigating and enforcing our terms against such violation.
Some information other than personally identifiable information may automatically be collected as you browse our site. Our web server automatically collects information known as ‘clickstream data,’ such as, but not limited to, the domain name of the service providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We also use cookies on our site. Cookies are pieces of information that a website transfers to the hard drive of a visitor’s computer for record-keeping purposes.
We use clickstream data and cookies to measure the use of our site and to administer and improve our site. When we collect personally identifiable information, we may extract some of the information and combine it with other information, such as clickstream data. This combined information is used and analyzed only at an aggregate level to help us understand trends and patterns.
The operator of this site is RIAA, 1000 F Street NW, Floor 2, Washington, D.C. 20004.
By using our site you consent to our collection and use of your personal information as described in this policy. We reserve the right to modify this privacy policy and related business practices at any time by posting an updated policy on this site, and your continued use constitutes acceptance of those changes. Thank you for visiting our site, and for taking the time to read this policy.

Terms of Use

The information on this site is provided “as is.” The Recording Industry Association of America (RIAA) does not warrant the accuracy of the materials provided herein, either expressly or impliedly, for any particular purpose and expressly disclaims any warranties of merchantability or fitness for a particular purpose. RIAA will not be responsible for any loss or damage that could result from interception by third parties of any information made available to you via this site. Although the information provided to you on this site is obtained or compiled from sources we believe to be reliable, RIAA cannot and does not guarantee the accuracy, validity, timeliness or completeness of any information or data made available to you for any particular purpose. Neither RIAA, nor any of its affiliates, directors, memebers, officers or employees, nor any third party vendor will be liable or have any responsibility of any kind for any loss or damage that you incur in the event of any failure or interruption of this site, or resulting from the act or omission of any other party involved in making this site or the data contained therein available to you, or from any other cause relating to your access to, inability to access, or use of the site or these materials, whether or not the circumstances giving rise to such cause may have been within the control of RIAA or of any vendor providing software or services support. In no event will RIAA, its affiliates or any such parties be liable to you for any direct, special, indirect, consequential, incidental damages or any other damages of any kind even if RIAA or any other party have been advised of the possibility thereof.