Privacy Policy and Terms of Use

This Privacy Policy explains how our websites that link to this policy and the Recording Industry Association of America (“RIAA,” “we,” or “us”) collect, use, and disclose information about you. This Privacy Policy applies when you use a website that links to this Privacy Policy, engage with us on social media, attend an in-person event, or otherwise interact with us (collectively, our “Services”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Information You Provide Us

We collect information you provide directly to us. For example, you share information directly with us when you sign up for our newsletter, report a piracy issue, communicate with us via third-party platforms, participate in a survey or advocacy campaign, attend an in-person event, use our Gold and Platinum portal, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.

Information We Collect Automatically When You Interact with Us You Provide Us

When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:

Device and Usage Information
We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services
Information Collected by Cookies and Similar Tracking Technologies
We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

Information We Collect from Other Sources

We obtain information from third-party sources. For example, we may collect information about you from identity verification services, credit bureaus, advertising networks, data analytics providers, social media, public registers, and mailing list providers.

Use of Information

We use the information we collect to:

Provide, maintain, and improve our Services
Inform you about opportunities with respect to our Services
Send you technical notices, security alerts, and support and administrative messages
Respond to your comments and questions and provide customer service
Monitor and analyze trends, usage, and activities in connection with our Services
Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below)
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of RIAA, our members, and others
Debug to identify and repair errors in our Services
Comply with our legal and financial obligations
Carry out any other purpose described to you at the time the information was collected

Sharing of Information

We share the information we collect in the following circumstances or as otherwise described in this policy:
We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, analytics, and marketing and advertising and our auditors that assist with our Gold and Platinum program
We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements
We may share personal information in connection with, or during negotiations concerning, any merger, sale of our assets, or acquisition of all or a portion of our operations by another entity
We share personal information with your consent or at your direction

We also share aggregated or de-identified information that cannot reasonably be used to identify you.

Advertising and Analytics

We allow others to provide analytics services and serve advertisements on our behalf across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Transfer of Information to the United States and Other Countries

We are headquartered in the United States. When you visit our websites or provide your personal information to us, you consent to the transfer of your information to the United States and other countries where we or our service providers may process your information. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

Your Choices

Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences
If we send any promotional emails, you will be able to opt out by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.