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Audit requirements

Album Certification

Single Certification


Certification Application Process:

1. All audit requests can be submitted through the RIAA Quick Request Portal link below. Certifications are not automatic – sales and streaming data must be provided by the requestor for the audit. All supporting documentation must be provided to the RIAA when submitting the RIAA Certification Request.

Supporting Documentation includes the following:

  • Sales Report
  • Directly from the Sales System – Domestic Shipments Only, Net of Returns
  • If Excel data is provided as the sales support, please also provide a screenshot of the Sales System. In general, our auditing team will be looking for on-demand, non-UGC, consolidated reports of sale that show release info/date/ISRC/unit/store/format type (download/stream/interactive or noninteractive) and filtered by US territory only. *Sales Reports may be subject to additional testing at the auditor’s discretion
  • Label copy for all UPCs (album requests) or ISRCs (single requests). Sometimes referred to as a ‘one-sheet,’ white sheet,’ ‘product report,’ or ‘product metadata,’ this report should include every UPC/ISRC containing information about the album or single: Artist, Title, Version Description (e.g.  Album, Radio Edit, Remix, Live, Acoustic, etc.), Product Number (UPC/ISRC), Runtime, Credits, etc.
  • Copy of the physical product (if applicable) OR digital files of singles/albums sent via email, if requested by the auditor.
  • Any other information requested by the auditing team.

2. To confirm if a title has been certified previously,  please reference the riaa.com/gold-platinum database. Please note, any certifications your label has asked to keep hidden will not appear until the label contact requests them to go live. Please select YES in the Hidden column when applying if you would like the new certification to remain hidden from  the RIAA website upon completion of audit.

3. A non-refundable audit fee is required for certifications:

  • RIAA Member Company $350 per title: Multiple titles for certification may be included on one request submission to receive a bulk discount. This only applies to titles that have the same billing contact, are submitted on one request, and can be on one invoice.
  • Non-Member Company $450 per level: Fee must be pre-paid and bulk discounts are not available.
  • Any requests that do not meet the Gold & Platinum Program requirements below will still be charged the full audit fee. * All audit requirements must be provided within 30 days of the date of application or the certification application may be denied.
  • Please note:
    • US sales and streams/downloads and/or physical sales are eligible for certification.
    • All streams and downloads must be on-demand and non-UGC.
    • Please note that Luminate, Spotify Discovery Mode, Pandora Radio/Plus, YouTube (except for streams on the official artist or label channels) and most social media services (i.e, TikTok, Instagram, Facebook) are not accepted for RIAA certification).  
    • RIAA units are not equal number of streams. To determine the calculation for streams only, please see “Do streams equal RIAA Certification Units?” in FAQ.
    • Please make sure to review Criteria and complete all audit requirements listed in How to Apply.
    • Please review the Quick Submit Portal Facts (If title details are not correct or audit documents are not submitted, the request will be denied and the information submitted will not be saved. Please see Gold & Platinum – RIAA for a current listing of certified titles. Sales/streaming documents will be reviewed once the fee has been paid and submissions are officially in audit. 

If title details are not correct or audit documents are not submitted, the request will be denied and the information submitted will not be saved. Please see Gold & Platinum – RIAA for a current listing of certified titles. Sales/streaming documents will be reviewed once the fee has been paid and submissions are officially in audit. 

Apply to Program

Auditing Teams

East Coast GR&F

Gelfand Rennert & Feldman, LLC
Attn: Michael Obrycki
149 5th Avenue, Suite 1101
New York, NY  10010

RIAAEastCoast@grfllp.com

West Coast GR&F

Gelfand, Rennert & Feldman, LLC
Attn: Paul Fischer
1880 Century Park East, #1600
Los Angeles, CA   90067
RIAAEastCoast@grfllp.com

RIAA

RIAA, Attn: Erin Burr
1000 F St NW, 2nd floor
Washington, DC  20004

certifications@riaa.com

Once all required documentation is provided, the RIAA will approve your request for certification by emailing you and our GR&F auditors to proceed with the audit process.

Have questions? Please email certifications@riaa.com

All RIAA Awards dating back to 1958 are available to view at riaa.com/gold-platinum.

FAQs

How do I purchase a plaque?

Any artist, label, or other affiliated party who contributed to an RIAA certified title (riaa.com/gold-platinum/) and would like to obtain a physical plaque can do so. Our licensed framers have exclusive rights to prepare official awards bearing a specialized RIAA hologram, and will work on your behalf to help obtain the required record label authorization from the certified title’s music label before a plaque can be manufactured. RIAA does not limit the amount of plaques a music label or artist can create, nor do we provide information on the number of plaques produced (if any) for a particular project. Please reach out to any of the following to discuss design, quantity, budget and more:

Counterfeit Awards 

RIAA regularly works with our member companies and outside agencies such as Sotheby’s, auction houses and in coordination with our anti-piracy division to ensure that counterfeits are not readily available on the market and unauthorized awards removed from auction. If you believe you have located a fraudulent award (a plaque that claims US sales certification, but does not include the RIAA hologram logo), please report it here.

Who can apply to the Gold & Platinum Program?

Open to members and non-members.

 

 

 

How much does it cost?

We require the following fees to cover third-party auditing:

  • RIAA Member: $350 per title
  • Non-Member: $450 per certification level (must be prepaid)

Please also note:

  • Any requests that do not meet the Gold & Platinum Program requirements will still be charged the full audit certification fee.
  • If multiple sales levels are certified simultaneously, the audit certification fee is only charged once per title to RIAA member companies. Non-member pay per level of certification requested.
  • All audit requirements must be provided within 30 days of the date of application or the certification application may be denied.

Who performs the audit?

Once our Gold & Platinum Program team has approved your request for audit, accounting firm Gelfand, Rennert & Feldman will perform an independent audit, which it has done for more than 35 years.

Can I use Luminate to send RIAA my sales figures?

No. We require sales figures directly from your databases. Luminate measures over-the-counter sales at music retail locations, while RIAA certifications are based on unit shipments and digital sales/streams (minus returns) from record labels and manufacturers to a wide range of accounts, including non-retail record clubs, mail order houses, specialty stores, units shipped for Internet fulfillment or direct marketing sales, such as TV-advertised albums. In addition, SoundScan (now Luminate)’s archive began in 1991, while RIAA has tracked artists’ sales levels for nearly 70 years.

Where do I find the reports necessary for audit?

Generally, data can be provided by the label, distributor, appropriate DSP, or detailed artist royalty statements.

Are the streaming totals listed on public facing DSPs all eligible for RIAA certification?

Only US sales and streams are eligible. Please be aware that public-facing view counts on various DSPs are generally global so are not an accurate reflection for RIAA’s Gold & Platinum program. *Puerto Rico is included for Latin Program Certifications only.

Do streams equal RIAA Certification Units?

No. RIAA certifications are awarded based on “units” of on-demand audio/video song streams and album/song sales using the following formulas:

Single: 1 unit for certification purposes is defined as 150 on-demand audio/video song streams OR 1 permanent track download/physical single sale. A combination of these formats may also be used.

Album: 1 unit for certification purposes is defined as 1,500 on-demand audio/video song streams OR 10 permanent track downloads OR 1 digital/physical album sale. A combination of these formats may also be used.

For eligible US stream requirements only, please use the following table as a guide to check minimum eligibility requirements:

 

Level Single Album
Gold 75,000,000 750,000,000
Platinum 150,000,000+ 1,500,000,000+
Diamond 1,5000,000,000 15,000,000,000
Oro 4,500,000 45,000,000
Platino 9,000,000+ 90,000,000+
Diamante 90,000,000 900,000,000

 

 

Learn More

RIAA's historic Gold® & Platinum® Program defines success in the recorded music industry. Learn more on certification critieria and how to apply.
Certification Criteria
We take certification for Gold & Platinum Awards very seriously. Our third-party auditing firm has reviewed all applications for certification for more than 40 years, ensuring that each award recipient has qualified based on mandatory requirements like requisite sales and streaming figures, consumer demand, and much more.